We understand that encountering homelessness in urban areas can be a concern for some guests. As with any busy city, there can be some background noise, but we're glad it didn't detract from your overall experience. We appreciate your feedback regarding the noise level in the area. Our location in Midtown Manhattan offers easy access to many popular attractions, and we're glad you found it convenient to explore places like Madison Square Garden/Penn Station, Bryant Park, and Times Square. Our team takes great pride in maintaining cleanliness and ensuring the comfort of our guests, and we're glad that you found the shower clean and enjoyed the option to toggle between the standard multi-option shower head and the overhead rain shower head. We take great care in ensuring that our rooms are well-equipped with all the necessary amenities for a comfortable stay, and we're pleased to know that you found the coffee maker, refrigerator, and safe to be convenient additions to your room. Providing exceptional service to our guests is a top priority, and we're glad our team left a positive impression on you. We are thrilled to read that we could provide you with the best NYC hotel experience yet! We're delighted to hear that our staff was courteous and helpful throughout your stay.

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